Changes to Gmail
If you're a Gmail user, you should know that Google
recently made significant changes to its inbox by automatically
filtering mail out of the "Primary" inbox and placing it into a new
"Promotions" tab, which essentially hides those e-mails from initial
According to Google, these changes are designed to help Gmail users deal with what can be an overwhelming volume of e-mail.
If you feel like you haven't heard from us lately, it may be due to this recent change.
The good news -- you can alter the settings to allow Knox e-mails to
show up in your Primary inbox. And it's simple! Just drag one of our
e-mails from the Promotions tab to the Primary inbox. Then click "yes"
so future Knox e-mails go directly to the Primary inbox,
While we can't control the updates Google has made, we hope this information will help you adjust to the change. We encourage you to learn more about the Gmail updates online.